Thank you for your feedback, and I am truly sorry to hear that your watch arrived in non-working condition. We apologize for this experience. We have checked our records and confirmed that your refund has already been processed. Please know that we have taken note of your feedback to help us improve our quality control. We appreciate you giving us the opportunity to resolve this for you.
“The watch was loosing time and it took you 3 weeks to come and collect and have not received it back yet and now i want my money back. Your service is terrable!”