Thank you for your feedback, and we sincerely apologize for the inconvenience and the delay in your refund, as we understand how frustrating this experience must be. Please note that Daniel Wellington India has a separate customer service team handling orders and refunds locally, so for the fastest assistance and an update on your refund status, kindly contact them directly at Toll-free number: 1800-309-7503 or Email ID: customerservice.in@hello.danielwellington.com, and they will be able to review your case and assist you further.