“I am so excited to gift this watch for my wife for our wedding anniversary and it arrived to us not working and really disappointed and I’m not sure if it’s the battery or what but I would love to have a replacement for this watch and I’m willing to return it and I don’t know how since the website doesn’t have an option for replacement.”
We’re so sorry that your watch arrived not working, especially since it was intended as a special anniversary gift for your wife. We completely understand your disappointment.
We’re glad our team has already been able to assist you with this. We sincerely apologize for the inconvenience and appreciate your patience and understanding.