Hello,
Thank you so much for this 3-star review. We really appreciate you being a customer.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
Once again we sincerely appreciate sharing your rating with us and we wish you a wonderful day!
Dear Mologadi,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!