“Bad service the watch doesn’t fit well and they can’t help with the exchange saying I must drive from Nelspruit to Kempton park to deliver the watch to UPS for me to get an exchange. I’m very dissapointed at how such a brand handle their services like this. I buy online most of the time and I’ve never had a problem with exchanges or refunds, the shop arrange for pick up and they have arranged the delivery from the start but in DW case it’s a different story. I like the bracelet but the watch is not fitting well and it’s not their problem, they made sales and that’s it”
Thank you for your feedback. We are truly sorry for the frustration caused by the exchange process and the inconvenience you experienced. We take note of your comments regarding our return procedures and appreciate you bringing this to our attention as we work to improve our services.
What are the key features of the product?
High Quality, Elegant, Looks Expensive, Attracts Compliments, Great Value, Stylish
“The design is elegant and timeless. Comfortable all day and the strap didn’t irritate my skin. Arrived on time and well packaged. Would definitely recommend!”
