Hi Mira,
We hope this email finds you well and safe.
Thank you for taking the time to leave a review on our website. As one of our valued customers, your feedback is important to us. At Daniel Wellington, we are always working to provide the best possible experience for all of our customers. Please be assured that we will share your feedback about the quality, design, and size options of our products with our design team. We are continuously working to improve our products and designs, and your input will certainly help us in this process.
On behalf of Daniel Wellington, we apologize for the experience you had with us. Your satisfaction is extremely important to us, and we regret that we did not meet your expectations.
If there's anything else we can assist with, please don't hesitate to send a request via this link https://danielwellington.zendesk.com/hc/requests/new .
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
We wish you a wonderful day!
“I ordered a watch and I received very late .
I want to sent it to India to my friend
As soon as I received it I sent it to a friend as one of my friend was traveling to India .
I just opened a box and checked if it is th same what she ordered
Next I sent with friend
And now the friend who received it she said it's not working.
Battery is over.
How's this service very pathetic.very very bad .now I can't replace it because it is in India I purchased in America.”
“The DW watch is a perfect blend of style and functionality. Durable, modern design and top-notch craftsmanship make it ideal for everyday use. Simple yet impactful – exactly what I look for in a watch!”
