“I bought this “rose gold” watch for my girlfriend’s birthday and I knew she hates gold as much as she loves rose gold. When I received the watch I found it much closer to gold colour rather than rose gold but I didn’t have enough time to replace or return it. She appreciated the gift out of respect but I can see that she’s not really excited about it. That’s why I feel quite dissatisfied with my purchase.”
Hello Farshad,
Thank you for taking the time to share your experience with us. We are truly sorry to hear that the color of the watch did not fully meet your expectations. We understand how important it is for such a meaningful gift to be exactly right, and we regret that the shade was not what you had anticipated.
Our rose gold finish is designed with a warm tone, which can sometimes appear closer to gold depending on the lighting. That said, we always want our customers to feel confident and satisfied with their purchase.
Please don’t hesitate to reach out to our Customer Service team, and we will gladly assist you with your concern.
We sincerely appreciate your feedback, as it helps us improve both our products and services.
Wishing you and your girlfriend all the best,
