Ciao Giacomo,
Grazie mille per questa recensione a 3 stelle. Apprezziamo molto che tu sia un cliente.
Se avete bisogno di ulteriore aiuto, non esitate a inviare una richiesta al nostro servizio clienti, qui: https://danielwellington.zendesk.com/hc/requests/new
Uno dei nostri rappresentanti di questa squadra vi contatterà tra breve con ulteriori informazioni riguardanti la vostra richiesta.
Ancora una volta apprezziamo sinceramente la condivisione del vostro rating con noi e vi auguriamo una splendida giornata!
“Disapppinting. Watch arrived defective. Arms did not move. Supposed to be a gift for my wife for our first wedding anniversary. Was advised to send it back, no update for 10 days after they confirmed it arrived at the warehouse. In the end they refunded me because there was no more stock. They did not ask me for options to change or refund and just refunded me the amount. Terrible service and terrible brand. Do not buy.”
“Beautiful design! This watch is really elegant and fits with every outfit. I wear it everyday and it didn’t change or has another colour. Really happy with it!”
“Am happy with the look as expected but my watch is not working I wrote an an they responded back quickly I did what they told me to do but still it’s not working”
Dear Bec,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
