“The battery was dead when watch arrived! When paying that kind of money I would expected better. Tried to get a battery shipped to me but customer service wanted me to return the watch. This watch was a gift so my daughter ordered a battery from Amazon.”
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the dead battery upon arrival. We hold our timepieces to high standards, and it is disappointing to hear that your gift did not meet those expectations. A member of our customer service team has contacted you directly via email to further assist and address this experience.