Dear Sarah,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
“Extremely terrible. Purchased a watch on the 26/09 and it arrived with a non working battery. DW asked me to send the watch to any watch store to change the battery and they would refund me or they would take the watch, repair or replace it and that process takes up to 3 weeks. Terrible customer service!!! Would not think of buying here again.”
