Hello Sara,
We are incredibly grateful that you took the time out to leave us a 5-star review and we really appreciate you being a customer.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
Once again we sincerely appreciate sharing your rating with us and we wish you a wonderful day!
What are the key features of the product?
High Quality, Elegant, Good Weight, Versatile, Looks Expensive, Attracts Compliments, Unique, Great Gift, Great Value, Stylish
“Very minimalist design with a touch of elegance which I like. It doesn’t look cheap. Downside is strap too big on my wrist, my fault, I have no choice I like the design so much but couldn’t get an exact size of strap for me, so ended up buying this size, but I managed to wrapped it around on wrist twice lol. Second downside is after I wear it for a week, I’ve seen the back of the strap is wearing off but the front is still good. I have tried washing my hands while it’s on, surprisingly it’s still working. I’M REALLY HOPING THAY DW WILL STOCK UP MORE SMALLER STRAPS FOR SMALLER WRIST LIKE ME. I am really looking forward to buy a spare strap for this watch and get a silver watch same design on my next purchase.”
What are the key features of the product?
Elegant, Good Weight, Looks Expensive, Attracts Compliments, Great Value, Stylish
“I’m really pleased with this watch! It looks exactly like the photos on the website, and the mother-of-pearl detail adds a subtle, elegant touch. I’ve received numerous compliments on it. The gold tone is spot-on, perfectly matching the shade of real 14k gold. It's not overly yellow, like some cheaper gold-plated jewelry can be, which means it pairs seamlessly with my 14k gold jewelry.
I've been wearing it almost daily for nearly a year, and the watch still looks as flawless as it did on day one. The color hasn’t faded or chipped, even with regular wear. In fact, it even survived a dip in the pool (which was accidental, and I wouldn’t recommend since it's not rated for that level of water resistance)!
My only reason for giving it 4 stars instead of 5 is that the battery gave out after just 4–5 months of use. Fortunately, replacing it was easy at my local watch repair shop.”
“I love this model because it's just stunning and I like the crystals on the inside of the watch. I wear it all the time and it didn't change even a bit.”
Hello Vildana,
Thank you so much for leaving us such positive feedback. We are thrilled that you loved our products And we look forward to serving you again.
At Daniel Wellington, we will continue to provide a high-quality service to each and every customer. If you'd like to share more about your experience, we ask that you take a moment to review our services and submit any feedback you have, here: https://www.trustpilot.com/review/www.danielwellington.com. We'd love to hear from you!
If there is anything else we can do for you, please feel free to let us know. Thank you and have a wonderful day!