Dear Victoria,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
“Sadly the watch did not look as good when we were able to see it "physically" and we returned it. However we appreciated the service and interaction with DW.”