“Was sent a watch with a different strap to what we ordered, it looked cheap. Tried to call and speak to customer services and couldn't get through/no answer. Emailed to explain issue and was just told to use the returns label to send back. No one was really interested in the problem, which was a shame because we liked the watch face it's just that it came with a fabric strap rather than the advertised mesh metal strap.”
Hi Felix,
Thank you so much for taking the time to leave a rating in our customer review section! We truly appreciate your feedback and the support you've shown.
We would love to invite you to share more about your experience with us by leaving a review on Trustpilot. Your insights are incredibly valuable to us, and we would be grateful if you could take a moment to share them with us using the following link: https://www.trustpilot.com/review/www.danielwellington.com.
Thank you so much and have a wonderful day!
Bonjour, Anonyme.
Merci beaucoup pour la critique 5 étoiles !
Chez Daniel Wellington, nous continuerons d'offrir un service de qualité à chaque client. Si vous souhaitez partager davantage votre expérience, nous vous demandons de prendre un moment pour examiner nos services et nous faire part de vos commentaires, ici : https://www.trustpilot.com/review/www.danielwellington.com . Nous aimerions avoir de tes nouvelles !
Si nous pouvons faire quoi que ce soit d'autre pour vous, n'hésitez pas à nous le faire savoir. Merci et bonne journée !
