“Spent $350 on this watch only for it to come rolled up in plastic. Did not come in a box. I complained to customer service, as I’ve ordered watches in the past that came in their original box. No resolution was provided, they wouldn’t send me a box so I could at least wrap the gift for Christmas.”
Thank you for sharing your feedback. We sincerely apologize for any frustration caused. Upon reviewing your case, we can confirm that our customer service team has already contacted you to provide assistance. We appreciate your patience.