Hi Fiona,
Thank you for leaving a review on our website. We appreciate your feedback and are eager to address any concerns you may have regarding the product you received.
We have sent an email to you regarding your concern. If you require further assistance or have any questions, please feel free to reply, and we'll be happy to help.
We look forward to resolving this matter to your satisfaction.
If there's anything else we can assist with, please don't hesitate to ask.
We wish you a wonderful day!
Hello Siljie,
We are incredibly grateful that you took the time out to leave us a 5-star review and we really appreciate you being a customer.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
Once again we sincerely appreciate sharing your rating with us and we wish you a wonderful day!