“I never received my order, even though FedEx marked it as delivered. I contacted customer service twice and waited more than 10 days, but I still received no response or assistance. I cannot review the quality of the watch because it was never delivered. Very disappointing customer service.”
We’re truly sorry for the frustration and disappointment caused by your order not arriving and the delay in receiving assistance. We understand how concerning it is when a delivery is marked as completed but you have not received your order.
We’re pleased to confirm that a member of our Customer Service team is already working on your case and will assist you in resolving this as quickly as possible. Thank you for your patience and understanding.
