Thank you for your feedback, and we apologize for the inconvenience. A member of our customer service team has already contacted you regarding this concern and is working to assist you further. We appreciate your patience and the opportunity to address the issue.
“For the second time, the product comes without original box, wrapped in cheap packaging, after they have reassured me that this wont happen again!! worst experience ever”
Thank you for taking the time to share your feedback, and we sincerely apologize for the disappointment and frustration this experience has caused. We understand your concern regarding the packaging, especially after being reassured that this would not happen again. This is certainly not the experience we aim to provide. Please be assured that a member of our Customer Service team is already handling your case and will assist you further in resolving this matter.
What are the key features of the product?
Elegant, Good Weight, Attracts Compliments
“Elegant and classic look.. just a bit small in size. However my wife really like it..
In fact this is my 4th DW watch in two months. Really like their watch collections..”