“I've had the watch for 7 years, unfortunately I damaged the strap through my own fault. Since I love this watch, I didn't hesitate and ordered a replacement strap right away. The quality is amazing.”
“Would have been a perfect match to my existing Daniel Wellington watch however strap too narrow and I could not find a wider one. However, returned and refunded. Thank you Daniel Weelington for your superb service with returns. No returns fee. Collection by UPS at your door. Will definately use the online shop to buy again”
Hello Robert,
Thank you so much for leaving us such positive feedback. We are thrilled that you loved our products and we look forward to serving you again.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
We wish you a wonderful day!