Hello Leane,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the strap did not fully meet your expectations. Our straps can vary slightly in design and thickness depending on the style and material, which might explain the difference compared to the black strap.
We truly value your input and will make sure to share it with our product team. We appreciate you being a customer and hope to serve you better in the future.
Wishing you a wonderful day!
