Hi Maria,
Thank you for taking the time to leave a review on our website. As one of our valued customers, your feedback is important to us. At Daniel Wellington, we are always working to provide the best possible experience for all of our customers.
In line with your concern, we would also like to point out that the coating of our accessories may be sensitive to changes in appearance if exposed to chemicals in hand creams, perfumes, sweat, water any other liquids. Therefore, we advise you in accordance with our user's guide to avoid any direct exposure to water, chemicals, and any other liquids to avoid discoloration.
Please be assured that we will also share your feedback about the quality of our products with our design team. We are continuously working to improve our products, and your input will certainly help us in this process.
If there's anything else we can assist with, please don't hesitate to send a request via this link https://danielwellington.zendesk.com/hc/requests/new.
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
We wish you a wonderful day!
“Worth every penny. I’ve purchased two or three. Getting ready to buy another one after gifting the last one. Thanks DW for quality jewelry that’s durable and hasn’t tarnished!”
Hello Kamira,
Thank you so much for leaving such a positive feedback. We are thrilled that you loved our products and we look forward to serving you again.
If there's anything else we can do for you, please let us know.
Thank you so much and have a wonderful day!
