“I ordered earrings from Daniel Wellington (Order #DWUS66257) and never received them. It’s been nearly 15 days, and customer service has been unhelpful, telling me to file a USPS claim even though the item was never shipped to begin with. No refund, no resolution. Extremely disappointed.”
Dear Sumedha,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
