“the necklace itself is pretty cool. but it comes with two pieces of toilet paper - after we opened the box, the necklace was wrapped with two sheets of toilet paper. That did't make me feel comfortable, especially when that is a gift for someone and we were opening it together.”
Hello,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
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Hello Katlego,
Thank you so much for sharing your experience with us! We will continue to provide high-quality service to each and every one of our customers.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
We wish you a wonderful day!
