“I haven’t received it yet it’s always a month. I call and write emails daily but there’s no progress and no delivery. I regret making this purchase because you don’t take your customers serious.”
Hi Landiwe,
Thank you for leaving a review!
We sincerely apologize for the delay and the inconvenience this has caused. We completely understand how frustrating it must be to wait this long without an update.
As one of our valued customers, we truly appreciate your feedback. At Daniel Wellington, we strive to deliver the best possible experience for everyone. Please rest assured that we will share your comments regarding our service quality with the relevant team. Your input is invaluable to us, as it helps us continue improving both our products and overall customer experience.
We truly appreciate your patience and understanding in this matter.
If there’s anything else we can help with in the meantime, please don’t hesitate to let us know.
We wish you a wonderful day!
“I’m so hurt I lost my necklace ring , if how I don’t know is there any chances I can buy the ring that hanging in this necklace please. I’m so love with it .”