Thank you for sharing your feedback; we’re so glad you love the design of your bracelet, even if the fit isn't quite perfect. We understand how frustrating it can be when a piece doesn't sit exactly as you’d like, and we truly value this input as we work to improve our sizing options. If you decide to keep it, many of our customers enjoy layering the 175mm with a watch or another bracelet to help it sit more securely on the wrist. Please don’t hesitate to reach out via https://danielwellington.com/contact-us/ if there is anything else we can assist you with!
What are the key features of the product?
High Quality, Elegant, Good Weight, Versatile, Looks Expensive, Attracts Compliments, Unique, Great Value, Stylish
What are the key features of the product?
Elegant, Great Gift, Great Value, Stylish
“I absolutely love my Daniel Wellington Elan Unity Bracelet! From the moment I opened the box, I was impressed by the elegant packaging and attention to detail. The bracelet itself is beautifully crafted — the sleek design, smooth finish, and high-quality materials make it feel luxurious yet modern. It’s comfortable to wear all day and pairs effortlessly with both casual and dressy looks.”
“On 19th of July I ordered Elan Unity Bracelet (165 mm) and a watch with express delivery (1-2 days). They sent me shorter bracelet (155 mm). I immediately sent an e-mail to Customer Service (with pictures, information about right dimensions and my address) and shipped the wrong bracelet back (following received instruction). After receiving the bracelet, they once again sent the shorter version and they shipped it using wrong address (to another country). I reacted and notified them via e-mail and chat on the website (once again providing right dimensions of bracelet- 165 mm and my address). They didn't send it to me, so after 3 weeks I asked if they can return the money. They didn't do it due to bundle offer, but they also didn't sent me the bracelet. At the moment (after over one month) I don't have a bracelet nor returned money. I am writing e-mails to their Customer Service 2-3 times a week and getting the same response that they are sorry for inconvenience and they will give me 20% discount for future order. I won't place another order in the company that didn't send me my full order nor returned my money.”
Dear Magdalena Kogut,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
