“Requested for the necklace to be collected as I was not happy it. It was never collected. I even have the ref number for it to be collected, it hasn't been collected even now. No one from UPS reached out”
Thank you for your feedback, and we’re very sorry to hear about your experience with the failed collection and lack of follow-up from UPS. We understand how frustrating this must be, especially when you already have a collection reference number. A member of our Customer Service team will be contacting you shortly to look into this matter.
