“I placed an order on the 1st of June, it’s now already the 8th. Your courier service (UPS) is absolutely full of shit, I still haven’t received my product! They also don’t fucking communication! It’s ridiculous! I’m so fucking upset! This product was supposed to be a gift! That was supposed to get here as stated 3-5 business days! It’s still not here. What the fuck ?”
Thank you for taking the time to share your feedback. We sincerely apologize for the delay in the delivery of your order and for the frustration this has caused, especially as it was intended as a gift. We completely understand your disappointment. Please be assured that a member of our Customer Service team will be contacting you shortly to look into your order and assist you further.
Dear Thandekile,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
