Gracias por sus comentarios. Lamentamos que la calidad no haya cumplido con sus expectativas. Tomaremos nota de sus observaciones para ayudarnos a mejorar nuestros productos y servicios en el futuro. Agradecemos que nos haya comunicado su inquietud.
“It looks very good in combination with the watch. BUT, on a few spots some stones very often hook the textile of the clothes (blouse) and makes small demages on it.
What is possible to do under your policy terms in these situations ?
Thank you in advance for your reply!”
Thank you for sharing your feedback with us. We’re glad to hear you enjoy the look of the piece, though we are very sorry to learn about the issues you've experienced with the settings catching on your clothing. Please be advised that a member of our customer service team has already contacted you directly to discuss this further and provide assistance regarding our policy and the next steps for your item. We appreciate your patience as we work to resolve this for you.
