“Was so excited to receive but was disappointed that the crystals were much duller than what the images show and the ring overall feels lightweight. Also did not anticipate the band to be pale gold and so dome which is something to consider if stacking against another ring.”
Hi Thuy,
Thank you for taking the time to leave a review on our website. As one of our valued customers, your feedback is important to us. At Daniel Wellington, we are always working to provide the best possible experience for all of our customers. Please be assured that we will share your feedback about the quality and design of our products with our design team. We are continuously working to improve our products and designs, and your input will certainly help us in this process.
On behalf of Daniel Wellington, we apologize for the experience you had with us. Your satisfaction is extremely important to us, and we regret that we did not meet your expectations.
If there's anything else we can assist with, please don't hesitate to send a request via this link https://danielwellington.zendesk.com/hc/requests/new.
We wish you a wonderful day!
