Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.
We understand your frustration and appreciate you bringing this to our attention. To ensure your concern is properly reviewed and resolved by our support team, we kindly ask you to contact us via our official support channel: https://danielwellington.gorgias.help/en-US/contact
Our customer service team will be happy to assist you further and work with you toward a resolution.
We appreciate your patience and the opportunity to make this right.
“My brother loved the gift and it fit him perfectly however, after a week wearing it on his wrist the clasp came off the mesh and is fully broken. I hope that it can be replaced. Please let me know as it is still new.”
We appreciate your feedback and sincerely apologize for the inconvenience and disappointment this has caused you. A member of our Customer Service team has already reached out to you to address your concerns.
“Cordon noir enrobé d'une maille en acier / argent
Très élégant avec le contraste gris sur noir
Se porte très bien au quotidien, sous la douche comme au travail.”
