Thank you for your feedback. Please be advised that this specific item is sold as a single piece rather than a pair. This is a common feature for many of our earring designs to allow for more versatile styling and mixing.
“The box came empty, I wrote the email informing them, they said they would be in touch after they concluded their investigation that will likely take 48 hours, that was 10 days ago, until this day, I have not received further communication.”
We are truly sorry for the delay and the experience you’ve had. This is a very rare occurrence that we take seriously, and we apologize that the investigation took longer than the initial 48-hour estimate. Please check your inbox, as a member of our customer service team has just reached out to you to provide an update and ensure this is resolved immediately.
“Whooah.. This was a blind buy for me. It does look pretty but too small. But that's on me because excitement got me buying without verifying. Otherwise I'm yet to test the durability and quality.”
Thank you for sharing your feedback! We love that it was a "pretty" surprise, even if the size caught you off guard—sometimes that excitement is hard to resist! The collection is specifically designed for a sleek, minimalist look, but we definitely want you to be happy with how it feels on your wrist. We’re confident you’ll be impressed by the quality and durability as you wear it, but please don't hesitate to reach out if you have any questions.
