Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.
We understand your frustration and appreciate you bringing this to our attention. To ensure your concern is properly reviewed and resolved by our support team, we kindly ask you to contact us via our official support channel: https://danielwellington.gorgias.help/en-US/contact.
Our customer service team will be happy to assist you further and work with you toward a resolution.
We appreciate your patience and the opportunity to make this right.
Hi Ricolene,
Thank you for leaving feedback!
Regarding your question about the Hoop Earring Gold, please note that our Hoop Earring Gold is sold individually, not as a pair. They are designed to be versatile piercing accessories, allowing you to mix and match with other styles to create your perfect ear stack and express your personal style.
Rest assured that the product description is on our website.
If you have any further questions, please feel free to reach out.
We wish you a wonderful day!
