“I sent back the strap as advised almost 3 weeks ago till today no refund was processed. I canceled my order the day processed because I saw it's a strap n not a watch. I immediately contacted customer service however 3 weeks down the line I'm paying for goods that I did not receive or have.”
Dear Charmaine,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
“Next time please be specific on the picture if you selling the strips separately please do mention that the watch not included "how I wish I could return my order" not interested in buying again.”
