“I bought what was advertised as a "smart watch" and received "straps/bands" went to the shop to purchase the "missing part" of the watch in Gateway, I was told there is no watch that goes with these straps, I asked for them to atleast order the exact specific one that might be available I was told they can't because they dont have. The delivery team is tried contacting multiple times to collect for return calls were NEVER answered , return period has just expired and im left with just "straps"”
Thank you for bringing this to our attention. We are very sorry to hear about the difficulties you experienced with your order and the subsequent communication. Please be advised that a member of our customer service team has already reached out to you directly to provide return assistance and resolve this matter. We appreciate your patience as we work to make this right.
“Was not happy at all the straps are advertised as if it’s actual smart watches when it’s just straps. And I am struggling to return the UPS page is not user friendly. Not pleased at all”
