“The image presented on catalogue makes the necklace appear as though it has larger rocks than the bracelet. Whereas in reality they are the same size. This is especially challenging for me as a guy who would have preferred something chunkier.”
Hi! Thank you for sharing your feedback. We’re sorry to hear that the necklace wasn’t quite as chunky as you expected based on the catalogue images. We understand how important accurate product representation is when making a purchase, and we appreciate you bringing this to our attention.
We’ll make sure to share your feedback with our team as we continue working to improve the clarity of our product images and descriptions. We hope we’ll have the opportunity to provide you with a better experience in the future.