“The faceplate keeps pressing on the button on the bottom of the switch causing it to go back into pairing mode. Either the faceplate or the switch could use a design change.”
Sorry to hear this. We understand the faceplate pressing the bottom button and re-entering pairing mode can be frustrating, and design alignment can be a factor.
If you need help with your setup, please reach out to our Support Team at 1-844-903-0847 so we can assist promptly.
Kind regards,
Team Deako
“All Deako products are fantastic and extremely high quality products. Didn’t think I would like them but I added a ton of new switches in my new house and wouldn’t trade them for any other devices.
Dave Howell”
“My house was built with your product for all the switches. It's a shame that I have to pay close to twenty dollars for one switch plate that comes from the other side of the country. Your product is too exclusive and should be provided to the box hardware stores so people can buy replacement parts at a reasonable price without sending away to the pacific northwest.”
