“The faceplate keeps pressing on the button on the bottom of the switch causing it to go back into pairing mode. Either the faceplate or the switch could use a design change.”
Sorry to hear this. We understand the faceplate pressing the bottom button and re-entering pairing mode can be frustrating, and design alignment can be a factor.
If you need help with your setup, please reach out to our Support Team at 1-844-903-0847 so we can assist promptly.
Kind regards,
Team Deako