Jo Underhill Reviews

5 Rating 29 Reviews
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Phone:

1706770150

Email:

shop@designertravel.co.uk

Location:

8 Prince street,
Ramsbottom,
Ramsbottom
Lancashire
BL0 9FN

Jo has helped us organise several trips over the last few years, from big African safaris to short European city breaks. She always listens to our requirements and preferences, and takes time and effort to send options that fit the brief exactly. She is great at keeping in contact throughout the booking process and in the lead up to the holiday so you know that nothing has been left to chance. Jo’s attention to detail is great, and takes the stress out of booking a holiday so you can relax and enjoy it!
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Posted 1 month ago
Jo is amazing! She friendly, personable and finds hotel options to fit your individual needs. Jo has wealth of experience and this means she can give frank advice (positive and negative) so you make an informed decision. Jo's attention to detail and organisation are what make her stand out. Knowing she is at the end of the phone brings huge reassurance. She has sorted trips for us to IKOS Halkadiki, Lapland day trip and this was the 3rd trip. This was my parents 50th Wedding Anniversary and I didn't know where to start with organising it (even if this was UK bound). Jo quickly narrowed down the options and checked that the hotel was suitable for our needs (2 kids and elderly parents). She was there when the flight was cancelled (because of the weather) and on return to make sure everything was ok. I cannot imagine booking anywhere again without Jo again. She's incredible!
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Posted 1 month ago
Jo suggested an amazing resort for our honeymoon which suited all our needs. Oblu Select Lobigilli was beautiful, secluded and extremely luxurious with staff who arrived to provide 5 star service. The food and drink was amazing at every meal and we were blown away by the snorkelling direct from our over water villa where we saw turtles, sharks, rays and so much more. Jo was so knowledgeable in meeting our needs and really helpful throughout the process.
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Posted 1 month ago
Just returned from a 10 night trip to the Maldives for my birthday! I have used Jo a few times and yet again Jo has been amazing as always and nothing is ever too much trouble! Jo sent us through various options and islands to pick from but with her recommendation we chose the wonderful Atomsphere Kanifushi staying in a beach villa. Jo sorted everything out for us and was always on the other end of the phone whenever we needed her! She is friendly, professional and makes sure everything is stress free! To top it off after a full day of travelling and various flights we arrived home to some personalised biscuits to go with a cuppa! We can not thank you enough! Brooke and Matt x
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Posted 1 month ago
Jo is an amazingly knowledgeable and friendly travel agent who offers specific travel plans for her clients, as she gets to know us and as a result provides us with great holidays.
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Posted 2 months ago
Jo has helped us with booking our February holiday every year for the last few years. Everything is seamless, from the booking process to us being checked in and getting our boarding passes through. She is very thorough and goes above and beyond to get you a good service and ensure you’re looked after on your holiday. Would absolutely recommend Jo to anyone!
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Posted 2 months ago
Thank you Jo!! We had the most wonderful holiday at Cocoon, Maldives. We had our room upgraded from a beach suite to a lagoon suite which was amazing. We had turtles, Manta Rays and our own little reef with steps down from the bungalow into the sea, which was so clear and full of fish!!! Tony was in his element! Thank you for seeing us through all the paperwork needed and suggesting this destination, it truly was a once in a lifetime experience. We will, of course, be in touch for our next voyage of discovery and it was such a comfort to know that you were just a phone call away if we needed you. Thank you again and we'll be in touch! Kind regards, Ann & Tony
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Posted 2 months ago
Just returned from our Icelandic trip and Jo was brilliant throughout. Answered all I needed to know and had answers to questions I didn’t even think to ask (but needed to!) Made booking a holiday wonderfully easy. Will certainly be using her services again. If I could give her 6 stars I would
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Posted 3 months ago