“I have bought more than one pair of glasses from you guys and I have been happy with all of them except for one that I requested a refund within the 30 day period; I never received a response via email re refund and now I have glasses that I purchased for 50 or $60 that I��m never going to wear; I did not want my money back I simply wanted to exchange them for the glasses that I did want at the same cost;”
