“I ordered this sunglass and received it on time. Unfortunately however it turned out to be too small and uncomfortable. I contacted them right away through the chatbot about returning it and got a reply within 3 minutes. They told me that they're relocating their warehouse and can't accept returns but they will send me a refund (which I got in a few minutes) and I can later send it back to them when the new warehouse is ready. They will let me know. It was fast and problem free customer service. I quite sad that the sunglass is not my size as it looks fantastic and great build and quality.”
