“Bought this product and got a steady smiley face 12 days into my cycle, I then proceeded to have flashing smiley faces for 3 days after. Suspected it was faulty so ran it under tap water and it flashed a high peak fertility smile. I don’t think tap water is fertile? Be careful you could get false positives with these!!!”
We are very sorry to hear you have encountered this problem with your product. A member of the team has been in touch to resolve this for you. Best wishes, Desiree
Thank you for your review, we really appreciate it. If you would like further support, please do not hesitate to contact a member of our team by emailing info@drfertility.co.uk. Best wishes, Desiree
“The test reader did not work, when I asked to get a new reader they refused its heartbreaking as I wanted to use the test as I am trying and clearblue would not help me”
Hi Melanee,
Thank you for your feedback, it is really important to us. We are very sorry to hear your item was faulty. We can see that we did resend the tests as a replacement for the faulty test, we are very sorry if this did not reach you. If you would like any further support please do not hesitate to contact us at info@drfertility.co.uk.
Best wishes,
Anna
“First time using the ClearBlue Advanced Digital Ovulation Test Kit and we managed to conceive 1st time after months of trying. Would recommend to everyone.”
“The expensive test kit wouldn’t work, tried and tried as the directions for use stated - doing everything correctly, and the thing wouldn’t work. Massively disappointed as it put me back in the lurch not knowing when I was ovulating, again.”
Hi Jennifer,
Thank you for your feedback, it is really important to us. A member of the team will be in touch shortly to resolve this for you.
Best wishes,
Anna.
