“Lovely thick material. Sizing was spot on too (sometimes a large can be size 14 in other brands, which does fit me), so I was worried that these would be too small. They're very stretchy though so fit perfect.”
“Item never arrived. I spoke with auspost who said the order was lost. I then reached out to ecth who have provided a credit for the item only. I requested a replacement be sent, however they have only given the credit less the $10 shipping. Ecth have refused to refund the shipping cost on an item I never received. This is appalling behaviour, particularly in the current economy. I splurged and bought myself something for once and Ecth failed to deliver.”
Hi Emily,
Thank you for taking the time to share your feedback.
I’d like to clarify that your order was covered under our Protect My Order policy, which provides compensation in the rare event that a parcel is lost in transit. In line with this policy, a store credit was issued to you for the value of the item. As outlined in the policy, shipping fees are not included in the compensation.
We understand this may be disappointing, and we genuinely appreciate your understanding.
“My favourite pants - I have them in every colour. Flattering fit, comfortable, easy to get on and off, nice soft material. I wear them to work as a veterinary surgeon - they’re comfortable all day and survive the animals jumping all over me.”
“Arrived with holes in them, contacted echt for a replacement par and was told that they “don’t last forever” when I had only had them for 4 days and hadn’t even worn them yet! Was then told that there was nothing they could do and to be gentle when wearing them even though they claim to be workout attire. So long story short, a company that produce workout wear that won’t stand one workout session and forever in echt eyes is 4 days, don’t buy. Also wont let me score them poor”
