“Brought these pants and the stitching was coming undone. Seems the quality has been reducing over the years. Sent back as per echt request and cost me $45 for postage. Emailed the company for a refund and they are just ignoring. Followed up many times still no response. Very disappointed. Not great service at all. Please note on the review below it won't even allow me to select poor quality”
Thank you for your feedback.
As previously communicated, we were unable to process the request for a refund of your shipping costs as the policy was not followed correctly. However, we have responded to your inquiry and provided further clarification on this matter.
Hey Deena! We’re so grateful for your fantastic review! Knowing that you enjoyed your purchase is the best reward we could ask for. Thanks for sharing your experience with us!
