“I bought the socks for my husband and after wearing them twice, the socks broke, which shows very bad quality for a pair that is extremely expensive..”
Hi Elise, I'm really sorry to hear you've had this experience. It is very unusual and we are sending you replacements FOC. Please let me know how you get on with them as the quality of our products is very important to us. My direct email is jogreenslade@cottoncomfort.co.uk. Best regards, Jo (MD)
Hi Carl, we're sorry to hear that these weren't a good fit for you. Our No Elastic socks are a more generous fit, you might like to have a look at these. Best regards, Ruth
I'm sorry to hear that this has happened, this is unusual and not what we would expect. if you would like to get in touch with our customer services team via email at enquiries@eczemaclothing.com or call 0333 240 0886 then we would be happy to discuss and replace/exchange. Best regards, Ruth
