Hi Daniel, Firstly, we would like to sincerely apologize for the inconvenience you faced with your recent purchase. We understand how frustrating it must have been to find that the product inside was hardened after removing the seal and unscrewing the top. This is certainly not the quality we strive to deliver, and we want to assure you that we take this matter seriously. Please get in touch with the support team for assistance.
“I honestly really like the formula that you guys have, and I truly like that the “fat burning” properties in it ACTUALLY work, so I’m very pleased with that. However I do get a little disappointed in the taste. For my first order, I chose candy peach rings, and personally the flavor was extremely sweet for me. This last time, I got raspberry refresh and it didn’t really taste like raspberry to me. Also my current jar, the product is very clumpy and I need to break it up to avoid tiny chucks that have a hard time dissolving sometimes.”
Hi Kelly, Thanks for taking the time to review the OxyShred Raspberry Refresh flavour! Sorry to hear the flavour didn't meet your expectations, with that being said, the flavour is a personal preference :) We are disappointed to hear your Oxyshred was clumpy. Please contact the support team for assistance provide your order number and send photos of the clumpy powder.
