Hey, Thank you so much for taking the time to provide us with your valuable feedback on the OxyWhey Lean Whey Protein. We are truly sorry to hear about your experience with the product not meeting your expectations. We understand how frustrating it can be when a product does not appear as it should. We apologize for any inconvenience caused. Your feedback plays a crucial role in refining our products, and we genuinely value your opinion. We strive to offer only the best quality products to our customers, and your feedback will help us in achieving that goal.