“I bought a an Equiderma kit containing shampoo, lotion and zinc oxide for my horse who is suffering from photo activated vasculitis. The first kit arrived and I saw a small improvement while using the products. I reordered another kit. When the second order came in the zinc oxide looked nothing like it did in the first kit. Both the color and texture were completely different from the first kit. Looks like a lack of quality control. I took photos of the to side by side to show the company and ask for an explanation. I called the company twice and reachef a voice mail twice. I left 2 messages for them to call me about the products, but they never called back. I think it's great that the owner is concerned about horse rescue and is donating a portion of sales for that cause. But they need to remember that first you have to provide good customer service or your customers will purchase products elsewhere.”
“Used various treatments to heal my horse's scratches but nothing worked to remove it completely. After just a couple applications of Equiderna the scratches were GONE! Wonderful product, me and my horse Toby thank you Equiderma!!”
“I bought Zinc Oxide Paste to treat scratches. When my order arrived, the material had the consistency of syrup, not paste, making it very difficult to administer. The material drooled off the wound and down my horses' hooves.. They had some relief from the medication but not the result that could have occurred had the medication clung to the pastern.
I'm ordering it again, hoping this was an unusual circumstance brought on by improper storage, etc. Everyone deserves a second chance, but at this price, that's all you'll get.”
“I have been fighting scratches on my horses back pasterns for about 8 mo.s I stuck with a product my vet recommended, then switched to another product they told me to try. Finally I used Equiderma and it has worked! within 2 weeks of starting to use this product her scratches are almost gone. I am very grateful and happy I started to use Equiderma!”
“I have 16 horses. For some reason, this summer was ridiculous for scratches and summer sores... I found your product online. I thought why not try it... It WORKS GREAT... we put it on everyone!!! It helped to heal and for sure protected from further issues. The jar goes REALLY far. I just ordered 2 more to finish up this season and be ready for next summer! HIGHLY Recommend!!!”