Hi William,
Thank you for your feedback and I’m really glad to hear you’re happy with the ramp!
I do apologise that the Thank You Lolly Bag wasn’t included with your order. That’s something we aim to include as a small gesture, so I understand the disappointment in missing out.
I’ll have this looked into on our end to see what happened.
Thanks again for your kind words about the ramp—we really appreciate it.
