“Delivery of packaging was not in good condition - emailed ESafety and they replaced it straight away - second delivery still wasn't the best condition but not as damaged as the first. ESaftey responded effectively and was really accommodating - can not fault their services.”
“Wasn't sure between sand or water weights, so I reached out to them. The Customer service explained the pros/cons. I got the best recommendation and I am glad I called.”
“When I ordered the wrong size stand, eSafety Supplies noticed before shipping and called to confirm - preventing a costly mistake!. The Process was very smooth. Thanks team"”
Good Morning Ying,
We attempted to reach you by phone earlier but were unsuccessful. Our customer service team has made every effort to address and resolve the issues with your order, and we’re pleased that these matters have now been settled.
As a gesture of goodwill, we’ve also offered a partial refund in recognition of the inconvenience caused. We truly appreciate your patience and understanding throughout this process
