“I ordered a gold tungsten ring for our upcoming wedding and accidentally ordered the wrong size which usually is a nightmare with online purchases! As my wedding was only a fortnight away I emailed customer service and expressed my time limitations. Jamie from customer service responded to my email with in the hour and ensured that he would speed up the return process and we received our exchange four days later. Fantastic customer service which is very hard to find!
Ps the ring is great too!”