“i ordered a wedding ring and I didn't order the right size, i contacted ETRNL and they had no hesitation in telling me to return it, at their expense, to them. I did that and they sent me the size I had asked for. They sent that size back to me quickly and again I had asked for the wrong size. i msgd ETRNL again and no problem they said send it back and we will send you the smaller size you have chosen. Brilliant company.”
“We ordered the wrong ring size so jumped straight on to arrange an exchange. Chris was fantastic. He let me know that the ring size I needed wouldn't be available for a few weeks. Chris was quick to send me a link, to show me what rings were available in the size I needed.
The turnaround from placing my order, to receiving the first ring (complete with a free ring sizer which was just what we needed to measure hubby's ring size correctly) to returning and then receiving the new ring we'd chosen (in the perfect fit) was fantastic. The ring is perfect and we'd highly recommend Etrnl. Their service is second to none. ***** From us.”
